Viewing 15 posts - 1 through 15 (of 28 total)
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  • #11736
    rubleaj
    rubleaj
    Participant
    Topics: 1
    Replies: 1
    Thanked: 12 times

    Like (hopefully) everyone here, I am extremely excited to see this device come to market, and hopefully succeed and lead to new devices for this company! That being said, one of the most important factors in getting a device like this up is more consistent interaction with your marketplace (specifically the people on your forum). Even if the posts/forum replies from an inside “moderator” of sorts were short, more consistent and timely updates would give me more confidence in this team, and therefor their product.

    I look very much forward to seeing this company succeed; take advantage of your fans here and give us updates to help spread your ideas and get more people excited about what you’re doing!

    8 users thanked author for this post.
    #11740
    alex.ruediger
    elvissteinjr
    Participant
    Topics: 1
    Replies: 27
    Thanked: 35 times

    Responsiveness is key… after function perhaps.
    It really does not need to be much.

    There appear two kinds of moderators (the “Keymaster” rank, I suppose) on this forum. The one that is part of the dev team and the one that seems to be very eager, but in the end is or at least very much appears to be “just” a community moderator who can’t answer anything new. Without clear distinction.

    The social media/Twitter feed has largely be uninteresting for their followers too. I get you want to sell this device. But recent posts were just rehashes of old tweets to stay relevant I guess.

    I’m just gonna assume everything’s going well and production is going to happen as planned. This isn’t crowdfunded and you don’t owe us a look into the process after all. Nevertheless, more communication makes you seem more human and approachable. This device has a chance to have a nice community built around it, which would come with loyal customers and recommendations to acquaintances.

    This probably sounds more negative than I mean it. I’m positive about the overall product. Your overall actions are pretty good, especially in regards of the QWERTZ layout process.

    3 users thanked author for this post.
    #11741
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 10
    Replies: 291
    Thanked: 236 times

    I agree that more team interaction would be nice. As a volunteer, and not a staff member, I only give out already public available info.

    (I was “Moderator”, but due to that limited me in doing something (forgot what it was) they gave me the higher role).

    I will forward the existence of this thread to the staff.

    5 users thanked author for this post.
    #11746
    Waxberry
    Waxberry
    Keymaster
    Topics: 5
    Replies: 65
    Thanked: 211 times

    Thank you Eske.

    We are indeed working hard to bring more news. We will try to post more regularly regarding the progress and news. :)

    11 users thanked author for this post.
    #11753
    gtmaster303
    gtmaster303
    Participant
    Topics: 0
    Replies: 3
    Thanked: 1 time

    I agree I want more updates and behind the scenes coverage. We’re waiting an awfully long time for the release of this device and will be paying a pretty penny to get it. The least we can get is more info and details about it

    #11755
    sic_zer0
    netman
    Participant
    Topics: 1
    Replies: 53
    Thanked: 46 times

    Do other phones get much announcing and behind the scenes stuff? Enough was shown to have me jumping in excitement until juli, but I’d love to see more :D.

    3 users thanked author for this post.
    #11781
    jason
    DW
    Participant
    Topics: 1
    Replies: 41
    Thanked: 31 times

    Do other phones get much announcing and behind the scenes stuff? Enough was shown to have me jumping in excitement until juli, but I’d love to see more :D.

    This phone needs the news to get people aware and general publicity. Other phones don’t needs this as much due to been a long standing brand .

    #11785
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 10
    Replies: 291
    Thanked: 236 times

    Do other phones get much announcing and behind the scenes stuff? Enough was shown to have me jumping in excitement until juli, but I’d love to see more :D.

    This phone needs the news to get people aware and general publicity. Other phones don’t needs this as much due to been a long standing brand .

    Well one could argue that this forum is currently to keep us that are already aware of it interested. But catching new people would need other ways as they are unlikely to find this forum by accident. ;)
    I guess the forum is going to be much more alive when we all get the devices in our hands, and have all kinds of questions and wishes for what could be tweaked in software updates, or perhaps things shared user-to-user.
    Personally I hope there will be a way to share logical key-layouts, so the less nerdy can benefit from what the nerds among us will do for our own devices anyway. (And hopefully possible without the need of rooting).

    #11845
    Waxberry
    Waxberry
    Keymaster
    Topics: 5
    Replies: 65
    Thanked: 211 times

    We indeed want to bring updates to users as much as we can. April will be a busy and exciting month (especially in the second half) and we target to bring news and interesting things related with manufacturing aspects. We also plan to software progresses we have made. (Hint: Long press a key to launch custom app)

    7 users thanked author for this post.
    #11991
    jason
    DW
    Participant
    Topics: 1
    Replies: 41
    Thanked: 31 times

    Well one could argue that this forum is currently to keep us that are already aware of it interested. But catching new people would need other ways as they are unlikely to find this forum by accident. ;)

    Well I’m hoping all the activity on here help to get the search engines interested. But your right press releases to the correct sites will do a lot more :)

    1 user thanked author for this post.
    #11997
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 10
    Replies: 291
    Thanked: 236 times

    Well I’m hoping all the activity on here help to get the search engines interested. But your right press releases to the correct sites will do a lot more :)

    And whenever we find it relevant to refer to the Pro¹ in other fora to do so, and perhaps with links pointing to this site.
    We are a small niche of users that want hardware keyboards, so the more we spread the good word the better…
    The more that find out the existence of this, the more potential buyers there will be, and this again will help this whole project to be profitable. And this again gives us a users a chance for better support and later updates and follow up products, including any Pro².

    #11999
    rubleaj
    rubleaj
    Participant
    Topics: 1
    Replies: 1
    Thanked: 12 times

    I love that this topic has been picked up so quickly, so thank you to those who are contributing (especially EskeRahn and Waxberry).

    My main driver for this topic was that, unlike other major brands, F(x)tec doesn’t have hundreds of millions in advertising budget or an established market presence already. I would imagine most people on this forum are already sold on this phone, and that’s wonderful. However, if the only people to order the phone are people on this forum, that’s a problem.

    Additionally, search engine traffic is a good goal, but (especially here in the US) I had never heard about it until press from MWC, and that’s only because I went actively searching for a keyboard phone other than a BB. I already know the moment I have the phone in my hand, and the first time I slide it out to send a message it will immediately grab people’s attention, but any buzz and info that can continue to be shared prior to release is only going to help. It’s a silly analogy, and maybe not 100% relevant, but you don’t want to be a Van Gogh; you want your product to be worth something before you’re gone.

    I wish this team all the best, and if you ever need someone to test the waters and be a rep in the US, I’m here to help!

    4 users thanked author for this post.
    #12001
    Waxberry
    Waxberry
    Keymaster
    Topics: 5
    Replies: 65
    Thanked: 211 times

    First news for this month – we have implemented long press a key to quickly launch a specific app. Much loved function from other keyboard phones. :)

    In case link does not work here is the URL to the tweet which has the video.

    7 users thanked author for this post.
    #12051
    anonim001
    anonim001
    Participant
    Topics: 0
    Replies: 5
    Thanked: 2 times

    Yes, advertising is something this product needs. Just check how many people are following F(x)tec’s facebook profile – it’s just passed 300 likes, each post is liked by 20-some people. That’s not that much if we’re talking worldwide. Facebook is a communication platform, a lot of people TYPE there their posts and a lot of people are using it to communicate with friends – places like that should be perfect for advertising a product made for TYPING, just add a good camera and “viola”.
    I think what people may be afraid of is seeing another crowdfunded project like thousands of others that reached the funding target, showed a few news, some early-beta sample on a short video and disappeared. 650€/$/£ is quite a lot of money for the phone (with, remember, not the best specs – I think the keyboard should be enough to convince people to it, but remember there’s a lot of people who want “only the newest, only the fastest, only the best” – You really have to show them that a good keyboard is worth more than a Snap 855 or 865 which they will probably never need) when there’s a risk You will never get one. I think You could maybe send a few pre-release devices to media groups like LTT, XDA-Devs or other trustworthy sources with lots of followers for a real, full review (with a comment, that the device is still in development)? As far as I remember that’s what HTC was doing back in the times of their Wizard phone to get more attention. This could show the undecided ones that the development of Your product is in a highly advanced state and/or is close to be finished and ready to release. That could also reveal some bugs You might not notice in the development process and give You time to improve.
    July is coming and all we have seen so far for real is a few short reviews on YT from people who have seen it or played with it on MWC and showed us “look, here’s a phone with a cool qwerty keyboard, we haven’t seen those lately, right?” – and actually nothing else. No real tests of the camera (which means a lot for mainstream), no tests of the screen (just a comment, that the manufacturer is about to be changed – to what? Apple? Samsung? LG?), no tests of the fingerprint scanner (is it fast? is it accurate? is it comfortable to use it?), not much comments on the keyboard (is it still as comfortable by 6″ display as it was with 4″?), no software tweaks, no info on Android optimization, no comparison to features of other phones. Remember, that the less people will buy PRO1, the less the chance that we will ever see the PRO2, and if the company will vanish from the market, the people who bought it will also be disappointed – the phone will work only until the first hardware failure, since there will be no spare parts and no after-sales service.
    Yes, it’s a niche, but this does not mean other people should not know about Your device – don’t make a niche in a niche.
    So far it looks to me that this phone is supposed to be exclusive, that You have to do a research to know that it is about to exist, but these days almost nobody wants a exclusive phone because You can’t buy a case for it, You can’t repair it in a local repair shop, You can’t personalize it. I also don’t want a phone if there’s a huge risk that I won’t be able to change the battery if it dies (and it sure will happen in +/- 2 years – will the parts still be available in 2021-2022? “Hopefully” is not enough for a phone that costs 650€/$/£!), I won’t be able to repair the screen if it cracks or the power button if it gets stuck.

    #14572
    MortisAngelus
    MortisAngelus
    Participant
    Topics: 1
    Replies: 39
    Thanked: 30 times

    It might just be me, but for an indie project like this one, it would really be nice to see some more activity and input/responses from the devs themselves every now and then. I read in the support sub-forum about a lot of issues with e.g. the pre-orders and yet no response from the devs. I also sent a couple of questions to the devs via their info-email, but has not received any replies.

    If this was some big, self-centered company I could understand this behavior, but for small indie-devs and projects like this I think it is crucial that there is a tight communication between the devs and the very niche-market target customers,

    The only time I have gotten any response from the devs, it is via Twitter.

    So please, dev-team. Try to at least reply to some of the forum-posts at least once a week or something. It gets kinda unmotivating to support a project like this when there seem to be no acknowledgement from the devs to the target consumers.

    2 users thanked author for this post.
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