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  • #31369
    EskeRahn
    EskeRahn
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    During the warranty period, there will be no other choice than having the device replaced, if the damage was not caused by the user.

    After the dust settles, maybe there will be other choices and authorized repair shops.

    We should not always count on a replaced device. F(x)tec could choose to have it repaired. Or might replace with a refurbished device. It is a matter of different legislation, and what the cheapest way for them is to meet the legal requirements.

    #31470
    Noir
    Noir
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    Yes, but Chen told me that at first they have no other choice than replacing. At launch, the lack logistics and partners make other ways of handling warranty inquiries impossible. That’s what I was trying to point out.

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    #31496
    rejujacob
    rejujacob
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    During the warranty period, there will be no other choice than having the device replaced, if the damage was not caused by the user.

    After the dust settles, maybe there will be other choices and authorized repair shops.

    This maybe during the initial warranty period, till they sort out the service logistics, and not necessarily during the full warranty period of 2 years?
    Right?

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