Viewing 15 posts - 31 through 45 (of 51 total)
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  • #12262
    alex.ruediger
    elvissteinjr
    Participant
    Topics: 1
    Replies: 32
    Thanked: 48 times

    The code has been sent again. If for some reason you still have not seen it. Can you please send an email to [email protected] and we will reply with the code directly. :)

    I got it this time, thanks. Still ended up in the spam folder on Gmail, but it was there. Perhaps it looked a bit suspicious to the filter with the high amount of links and cryptic characters :)

    1 user thanked author for this post.
    #12276
    Waxberry
    Waxberry
    Keymaster
    Topics: 6
    Replies: 95
    Thanked: 447 times

    Now all the codes has been sent. Sorry for taking a bit long. If you haven’t received please do contact me at [email protected] as some of the emails was undelivered and I have tried multiple times. :)

    4 users thanked author for this post.
    #12290
    ard.flash.ash
    Johnny-CAsh
    Participant
    Topics: 0
    Replies: 3
    Thanked: 1 time

    Hey guys, I’ve got my Voucher, thank you, it had appeared in my spam folder about a week ago (though I only found it a couple of days ago).
    Though one question, it was mentioned in a previous post the voucher had been upgraded, and it seems to be a ‘typical’ value. Could someone (guessing Mr Waxberry) please confirm if I have misunderstood re the upgrade or if there is a glitch with the voucher?

    1 user thanked author for this post.
    #12380
    Waxberry
    Waxberry
    Keymaster
    Topics: 6
    Replies: 95
    Thanked: 447 times

    Hi,

    My contribution ID is 1772 and my status on the indiegogo campaign has changed. I have not received my coupon. I have used the same primary email address for all my accounts.

    Please resend.

    Thank you

    Thank you. It has been resent. :)

    #13450
    storyworks
    Hook
    Participant
    Topics: 3
    Replies: 62
    Thanked: 125 times

    I’m just curious (not worried). I was given one of the Indegogo coupons ($100) by a friend who backed the moto keyboard but could not at this time buy this phone. It took the coupon fine when I made the preorder and showed the discounted price. When I received the confirming email, it showed the full price but listed a $100 store credit/gift card balance with the coupon code. However, in the account information here, it only shows the full price on the preorder and doesn’t list anything under coupons. I assume I can just remind them of the email if I have to, but was wondering if this is how it looks for other coupon users.

    I’m very excited. July seems so far away. ;-)

    1 user thanked author for this post.
    #13639
    Waxberry
    Waxberry
    Keymaster
    Topics: 6
    Replies: 95
    Thanked: 447 times

    I’m just curious (not worried). I was given one of the Indegogo coupons ($100) by a friend who backed the moto keyboard but could not at this time buy this phone. It took the coupon fine when I made the preorder and showed the discounted price. When I received the confirming email, it showed the full price but listed a $100 store credit/gift card balance with the coupon code. However, in the account information here, it only shows the full price on the preorder and doesn’t list anything under coupons. I assume I can just remind them of the email if I have to, but was wondering if this is how it looks for other coupon users.

    I’m very excited. July seems so far away. ;-)

    Thank you! We will investigate to make sure it is correct regard the amount of your order. :)
    Edit: Would you mind sharing your order number?

    1 user thanked author for this post.
    #13654
    storyworks
    Hook
    Participant
    Topics: 3
    Replies: 62
    Thanked: 125 times

    I’m just curious (not worried). I was given one of the Indegogo coupons ($100) by a friend who backed the moto keyboard but could not at this time buy this phone. It took the coupon fine when I made the preorder and showed the discounted price. When I received the confirming email, it showed the full price but listed a $100 store credit/gift card balance with the coupon code. However, in the account information here, it only shows the full price on the preorder and doesn’t list anything under coupons. I assume I can just remind them of the email if I have to, but was wondering if this is how it looks for other coupon users.

    I’m very excited. July seems so far away. ;-)

    Thank you! We will investigate to make sure it is correct regard the amount of your order. :)

    Edit: Would you mind sharing your order number?

    Order #12751. Thanks!

    #14017
    storyworks
    Hook
    Participant
    Topics: 3
    Replies: 62
    Thanked: 125 times

    I’m just curious (not worried). I was given one of the Indegogo coupons ($100) by a friend who backed the moto keyboard but could not at this time buy this phone. It took the coupon fine when I made the preorder and showed the discounted price. When I received the confirming email, it showed the full price but listed a $100 store credit/gift card balance with the coupon code. However, in the account information here, it only shows the full price on the preorder and doesn’t list anything under coupons. I assume I can just remind them of the email if I have to, but was wondering if this is how it looks for other coupon users.

    I’m very excited. July seems so far away. ;-)

    Thank you! We will investigate to make sure it is correct regard the amount of your order. :)

    Edit: Would you mind sharing your order number?

    Order #12751. Thanks!

    Hi, @waxberry

    I’m wondering if the folks there have had a chance to look into this. Should I send a copy of the original email I have acknowledging the coupon code to [email protected]?

    Thanks.

    #14080
    Waxberry
    Waxberry
    Keymaster
    Topics: 6
    Replies: 95
    Thanked: 447 times

    @Hook Thank you for your message. I have already passed it to team, we have found your order and code. Team is investigating and will get back to you shortly! Thank you again! :)

    2 users thanked author for this post.
    #14376
    storyworks
    Hook
    Participant
    Topics: 3
    Replies: 62
    Thanked: 125 times

    Thank you so much! This has been fixed. :-)

    3 users thanked author for this post.
    #15864
    vasilii.rasskazov
    vasilii.rasskazov
    Participant
    Topics: 0
    Replies: 1
    Thanked: 0 times

    Hello,

    My contribution ID is 1102 and my status on the indiegogo campaign “Fulfilled”. I have not received my coupon. I have wrote about this on [email protected], but not gave any feedback. Spam folder is empty

    Please resend.

    Thank you

    #15995
    Waxberry
    Waxberry
    Keymaster
    Topics: 6
    Replies: 95
    Thanked: 447 times

    Hello,

    My contribution ID is 1102 and my status on the indiegogo campaign “Fulfilled”. I have not received my coupon. I have wrote about this on [email protected], but not gave any feedback. Spam folder is empty

    Please resend.

    Thank you

    Hello! The code has been resent to your email. Please kindly check. :)

    #16013
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 11
    Replies: 530
    Thanked: 646 times

    My contribution ID is 1102 and my status on the indiegogo campaign “Fulfilled”. I have not received my coupon. I have wrote about this on [email protected], but not gave any feedback. Spam folder is empty

    Please resend.

    Thank you

    I can see it was resent. :)

    BUT If you still do not get it, you might want to check if you are using an email provider that has a filter where it can get caught, before your local email program ever have a chance of seeing it as real/spam. My email-provider uses a system called “SpamTitan”, and ocasionally I experience that the filter have been overzealous and caught real emails in it’s quarantine.

    #17244
    technopenguin
    JuhaJ
    Participant
    Topics: 0
    Replies: 2
    Thanked: 0 times

    I’m just curious (not worried). I was given one of the Indegogo coupons ($100) by a friend who backed the moto keyboard but could not at this time buy this phone. It took the coupon fine when I made the preorder and showed the discounted price. When I received the confirming email, it showed the full price but listed a $100 store credit/gift card balance with the coupon code. However, in the account information here, it only shows the full price on the preorder and doesn’t list anything under coupons. I assume I can just remind them of the email if I have to, but was wondering if this is how it looks for other coupon users.

    This happened to me as well. Applied the coupon code correctly and showed $100 store credit when ordering, now the order does not show the discount? Order #17240

    #17250
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 11
    Replies: 530
    Thanked: 646 times

    This happened to me as well. Applied the coupon code correctly and showed $100 store credit when ordering, now the order does not show the discount? Order #17240

    On mine there is no discount line either, BUT the total is 100 less than the subtotal, is that the case for you too?

    Capture

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