Info on production status

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  • #37819
    is
    is
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    they took the money from us for an unfinished product to be able to finish the project. I personally feel lied here.

    How do you figure? isn’t this exactly what pre-order means? Hell, I was prepared to give my moneys back in Feb or March or whenever I saw this.

    Like a lot of people said, the communication could be better, but I’m willing to sympathize, launching such an ambitious project is never easy. If it were easy everyone would be doing it. I know I would :)

    Regulatory limitations make perfect sense to me to delay shipping. Might have been unexpected delay there or just someone lost track, who cares, it’s done now, “Manuel” is happy, we will be too one day soon. If you’re like me, you’ve waited for YEARS for this, what’s another few weeks or even months. I am sure they are trying, you do not get this far by just sitting around. Let’s not be over-dramatic, be optimistic and supportive.

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    #37823
    m1eleftw
    Wasmachineman_NL
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    I’m cool with people cancelling their orders. The more orders that are cancelled, the sooner I should get my Pro1.

    LoL

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    #37824
    Jhonny B
    Jhonny B
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    I’m cool with people cancelling their orders. The more orders that are cancelled, the sooner I should get my Pro1.

    Maybe look at from another angle then. mainstream is not intrested in this phone and only fans like us.
    and if many of them cancel then the pro1 itself will be cancelled

    1 user thanked author for this post.
    #37826
    Jhonny B
    Jhonny B
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    The Pro 1 will come. Of that, I am sure. I hate the wait, but I am pretty sure the F(X) people aren’t fucking with me and I am going to be deliriously happy with what I end up with.

    JMO YMMV

    And how are you sure the Pro1 will come? what if after a while they will drop this final update that its cancelled.
    I am sure FX team want to release it so that they sell it and make money. but what is stopping them? the updates they keep posting is very similar excuses.
    so i am concerned that there is a big milestone or issue that they are not able to overcome and they can eventually cancel the project.
    i am not saying its the all truth because i dont know. but it seems like its heading towards cancelling the project

    #37866
    FlyingAntero
    FlyingAntero
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    I placed my order in April, expecting to have the phone in 4 months.

    In July, you announced a delay of 2 months.

    In September, you announced a delay of 1 month.

    We are now in October, and you are pretty much announcing a delay of half a month.

    Are you guys trying to disprove the Dichotomy Paradox? :o)

    Hey, that means that the delay would never reach 4 months so we would get the phone soon ;).

    Seriously speaking, I am not happy with the situation but I am still willing to wait. I have been waiting since the Moto Mod campaign so 1 or 2 months doesn’t make any difference anymore. I just can’t wait to get the device in my hands. Hopefully I will get the phone before the end of this year.

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    #37878
    Krzysieq
    Krzysieq
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    I’m not sure everyone here is on the same page with what “pre-ordering” stuff really means. Have You ever pre-ordered anything on – say – amazon? I’ve done so numerous times, mostly with PS4 games, Mortal Kombat in particular. The way that would work was that the studio making the game would announce a provisional release date, which would trigger the possibility to pre-order the game to appear on the webpage. Once clicked, I was guaranteed by amazon to get the game as soon as it releases, for a price no bigger than that displayed on the page (I actually had that price decrease once or twice over the years). But it has also happened to me that the game was delayed, which had no effect on the validity of my pre-order – I still got the game as soon as it was out and was probably among the first few people to get it. Whether it was worth the extra wait is another question, for me the answer to that is invariably “yes”.

    What’s important and very different here is the reputation of the firm offering the pre-order option. I never once doubted amazon to deliver on their pre-order, or give me my money back in case the studio decided to cancel my beloved next iteration MK for whatever reasons. Here there’s no intermediary so everyone who’s already paid is at the mercy of FXTec, who clearly have issues with open communication. Personally I would take little comfort in the statements that there are laws in the UK to protect the money of those, who pre-ordered. Bigger companies have failed before and the clients are typically the last ones in the queue to get their debt settled by the collapsing company. Which is precisely why I wrote before – in their own best interest FXTec should improve their communication style and be open and honest with the community here. The worst truth is still way better than the most beautiful lie.

    #37888
    EskeRahn
    EskeRahn
    Keymaster
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    I’m not sure everyone here is on the same page with what “pre-ordering” stuff really means. Have You ever pre-ordered anything on – say – amazon? I’ve done so numerous times, mostly with PS4 games, Mortal Kombat in particular. The way that would work was that the studio making the game would announce a provisional release date, which would trigger the possibility to pre-order the game to appear on the webpage. Once clicked, I was guaranteed by amazon to get the game as soon as it releases, for a price no bigger than that displayed on the page (I actually had that price decrease once or twice over the years). But it has also happened to me that the game was delayed, which had no effect on the validity of my pre-order – I still got the game as soon as it was out and was probably among the first few people to get it. Whether it was worth the extra wait is another question, for me the answer to that is invariably “yes”.

    What’s important and very different here is the reputation of the firm offering the pre-order option. I never once doubted amazon to deliver on their pre-order, or give me my money back in case the studio decided to cancel my beloved next iteration MK for whatever reasons. Here there’s no intermediary so everyone who’s already paid is at the mercy of FXTec, who clearly have issues with open communication. Personally I would take little comfort in the statements that there are laws in the UK to protect the money of those, who pre-ordered. Bigger companies have failed before and the clients are typically the last ones in the queue to get their debt settled by the collapsing company. Which is precisely why I wrote before – in their own best interest FXTec should improve their communication style and be open and honest with the community here. The worst truth is still way better than the most beautiful lie.

    I’m not sure how much is EU legislation and how much is country dependant, but in DK you are fairly secured to get your money back for a EU trade gone wrong paid with a credit card. I think it is some mutual insurance scheme between the banks that cover the losses – but do not know the finer details.
    IF you use some paying agency like PayPal, you are NOT secured by the banks though, but PayPal got their own buyer protection arrangements.

    #37885
    Noir
    Noir
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    @krzysieq
    I’m not a big gamer, but just have a look at the Metroid Franchise, be it Metroid Prime Hunters for the DS or Metroid Prime 4, delays, starts from scratch, expected release dates were pushed alot. And those are not 20-man companies.

    #37897
    anonim001
    anonim001
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    I’ve seen maaaany big companies in my country to fall and their workers and customers got nothing, because after selling all the goods the company had the money didn’t cover even half of the debts.
    My friend once bought a laptop in a real shop over the internet, paid for it with a bank transfer and after few weeks of waiting the seller has said, that he has lost the money somewhere on the street on his way from his bank to his house. The court said that the money loss was clearly unintended and the seller is not guilty. Meanwhile the shop bancrupted. He ended up with no money and no laptop – that’s how it works in many cases, and he wasn’t the only victim. So even if there is some law protection, the private customers get their money as the last bankrupcy victims – in first row there are banks, vendors, producers, service providers etc., and if there is some money left at the end – customers maybe will get their money.

    That’s why I’m so sceptical and afraid of all this…

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    #37910
    paulconstant
    PC
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    A wise man once said to me that you shouldn’t loan money to anyone unless you can afford not to get it back.

    I guess the same rule applies to taking the gamble of pre-ordering something from a new company that has no track record of delivering a product. There is a certain amount of risk involved. You would be naive not to think this. If you can’t afford to lose the money then don’t take the risk.

    Having said that, everyone should just stop complaining and being so negative. So the product has been delayed. Give the guys a chance. There is no eveidence to suggest that they’re not working hard to deliver on there promises. Just chill out. If you genuinely can’t wait, then cancel your pre-order and wait for the phone to become readily available in online shops.

    Just be greatful that you didn’t pre-order the Open Pandora back in the day. That was a really painful experience.

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    #37911
    Krzysieq
    Krzysieq
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    I’m not sure how much is EU legislation and how much is country dependant, but in DK you are fairly secured to get your money back for a EU trade gone wrong paid with a credit card. I think it is some mutual insurance scheme between the banks that cover the losses – but do not know the finer details.

    IF you use some paying agency like PayPal, you are NOT secured by the banks though, but PayPal got their own buyer protection arrangements.

    Which is precisely why it’s in FXTec’s own best interest to improve their communication style with the community here – after people start asking their credit card company to trigger the “chargeback” procedure, or it’s paypal equivalent in case any people here paid that way, it will be too late. There’s just steep downhill for FXTec from then on. These chaps are not looking fondly at businesses who look like they’re just cheating customers. I’ve had a couple of cases where something I bought off ebay or some stores in China didn’t get delivered, and PayPal settled it with me very quickly with a full refund. What then happened between PayPal and the seller – I honestly couldn’t care any less, but the same thing is likely to happen with FXTec should claims like this start to emerge. Not from my own experience, but I know that credit card chargeback is even less seller-friendly.

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    #37912
    jason
    DW
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    Square Enix enough said lol

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    #37917
    m1eleftw
    Wasmachineman_NL
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    I just wish Fxtec would get a (better) PR dude before this goes even more out of hand.

    2 users thanked author for this post.
    #37924
    mayawesselman
    sequestris
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    fxtec-1

    Attachments:
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    #37929
    storyworks
    Hook
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    Good information.

    By the way, as I have noted elsewhere, the “promise” of not asking for money until 2-3 weeks before shipping was clearly stated as being changed in the email newsletter that told us it was time to pay for our pre-orders (we were asked to pay starting 01 AUG for delivery in Mid-September).

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