Info on production status

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  • #38287
    Tim6263
    Tim6263
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    At last, something definite, from someone that should be ‘in the know’. Some acknowledgement of this as a response to the pressure directly by email and from the Forum would have been good, but hey?! And I get that as a small start-up they are to a larger extent than most probably, hostage to a competitive market. None the less, this was quoted as a problem from August – we are now in October – and they are only starting to ship on 29th: Only the very lucky few will take delivery this month. Not what they said only a few days ago. So, come on Fx, make sure to keep us in the loop from now on!!!

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    #38312
    theo.hallenius
    theo.hallenius
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    At least we have a shipping date now, that’s great news! I don’t know however if I’m in the early batch or not. I pre-ordered it in late February 2019 with order id 6000ish and paid for my order the next week. I hope I will get it in early november and won’t be the last one to receive my unit.

    #38315
    lameboyadvance
    lameboyadvance
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    …they are only starting to ship on 29th: Only the very lucky few will take delivery this month…

    As its so late in the month, unless you happen to live next to the factory I don’t expect anyone to get their hands on it this month.
    Still, its nice to have an actual date.

    Also, I wonder what licensing/regulations they are still waiting on. If they’re something USA/EU only they could theoretically ship the phones out to other parts of the world while waiting on the ones for those regions.

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    #38319
    Jhonny B
    Jhonny B
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    Well to me its another disappointment. i know some people want to be positive but its not the matter of positive or negative. its about the facts. by now we all should have it but instead its no where to be seen.
    just two days ago Erik said they will start shipping in mid october and all of pre orders will be shipped by end of october. but now they say its not gonna start until 29th october.
    so basically they have bought another month now until they announce the next delay.
    unfortunately and sadly i am not seeing this device shipped in this year.

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    #38348
    storyworks
    Hook
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    Well, I’m happy. This is the first time they have ever given a firm shipping date. The questions some people have are all quite fair enough, such as why, if everything hasn’t been resolved, do they have enough confidence to put out a firm date, but for now it’s enough for me that they are that confident. Of course something could still go wrong, but I think they have calculated that it would be something unusual if it did given the date the selected.

    I really want my phone and every time the possible date (this is the first firm date they have ever provided) gets pushed further out I am disappointed. Not in them. Not even because my good phone died and I am stuck with a cheap meh phone. Life happens– again, not their fault. I’m disappointed because I am so excited by the Pro 1 and really want to get my hands on one.

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    #38396
    vitaliysemenko
    ddark-il
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    I wonder if the 29th shipping date applies to pre-orders or general availability.

    #38469
    Tim6263
    Tim6263
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    I wonder if the 29th shipping date applies to pre-orders or general availability.

    The give-away comment in Adrian’s video is “ramping up production”. By that, I’d understand that they haven’t even really got started make the Pro1 yet. We can therefore infer that, they don’t know the actual production rate. And therefore they can’t know either shipping time(s) or quantities! We don’t even know for sure whether Adrian’s date is for product to leave the factory; or for individual orders to leave the distribution centres. So it’s a pretty good bet: Virtually no end customer is likely to get their phone this month. What’s more, I reckon it is more than likely a lot of pre-orders will only be received in December, earliest…. Just being realistic.

    #38479
    storyworks
    Hook
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    I wonder if the 29th shipping date applies to pre-orders or general availability.

    The give-away comment in Adrian’s video is “ramping up production”. By that, I’d understand that they haven’t even really got started make the Pro1 yet. We can therefore infer that, they don’t know the actual production rate. And therefore they can’t know either shipping time(s) or quantities! We don’t even know for sure whether Adrian’s date is for product to leave the factory; or for individual orders to leave the distribution centres. So it’s a pretty good bet: Virtually no end customer is likely to get their phone this month. What’s more, I reckon it is more than likely a lot of pre-orders will only be received in December, earliest…. Just being realistic.

    Just a few disagreements.

    First, I interpret “shipping to you” to mean October 29th is when orders beginning shipping from the distribution centers. “Rampimg up” is defined as “increasing volume” whereas you seem to be taking it as a synonym for “preparing.” We, of course , don’t know what the throughput rate will be, but assuming (and this is purely a guess from inferences I readily admit) they air using air cargo to get from factory to hubs, they should be able to get a pretty steady stream even if the phones are manufactured in batches. If they hit the October 29th date to start shipping, I would expect all preorders to go out in November, maybe even some orders, again, depending on batch size/throughput rate.

    We’re both just guessing, so there is no being realistic. ;-)

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    #38483
    jtmurdo
    SirBaconIII
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    The give-away comment in Adrian’s video is “ramping up production”. By that, I’d understand that they haven’t even really got started make the Pro1 yet. We can therefore infer that, they don’t know the actual production rate. And therefore they can’t know either shipping time(s) or quantities!

    This is the original statement. (Thanks for the transcription, netman!)

    So, what’s the latest? [*clack*, casually opens Pro1] The hardware is ready. We started production last month, and whilst we are currently on a break due to the Chinese national holiday we’re ramping up again from the 8th of October.

    I feel like the key word there is “again”.
    They’ve been in production for a month now, so I’m guessing they’re using the term “ramping up again” simply to say they’re going to start production back up after the holiday. Of course, it’s hard to know without hearing the numbers, but I’d still say they probably have enough data by now to make a call on when shipping will happen, hence why they gave an exact date this time. We still don’t know whether that date is referring to shipping from the factory to the distribution hubs, or from the hubs to the customers, but it’s nothing a statement from Erik can’t clear up. :D

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    #38487
    Craig
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    I don’t think there are many orders anyway. Look at the number of views on Adrian’s video and imagine from there.

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    #38501
    Krzysieq
    Krzysieq
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    Indeed, 700+ views is fairly disappointing considering how many times the launch has been postponed. I’m just hoping that the device gets finished and starts shipping – it would be a huge letdown to see this project flop.

    #38511
    helder_alemao
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    For those like me, who have pre-ordered and paid on time i would like to ask Chen and all the team what will be the real benefits (besides the case and heasphones) that we will have. After all the price is still the same and we have been defending this team since the first day.

    #38532
    georgepatton1945
    Joakim
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    For those like me, who have pre-ordered and paid on time i would like to ask Chen and all the team what will be the real benefits (besides the case and heasphones) that we will have. After all the price is still the same and we have been defending this team since the first day.

    Hopefully the real benefit is having the product in the first place. Without pre-orders this product would not exist. As I have said many times, delays are extremely bad for small companies like this. Every delay piles up costs, without giving you anything in return. I would not be surprised, if they are already in net negative with Pro1, but hopefully not.

    You should not expect any compensation before fxtec can reliably move units all the time, atleast not anything of monetary value. Maybe they can offer for example a free keyboard replacement (for example for different language) later on, but now we have to get to that point.

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    #38537
    vlycop
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    I honestly no-longer trust the pro1 to be successfully enough anymore to bet a LTS phone.
    I wanted that phone to be a very long lasting phone, but with how many view there is on the video, the hype going down and people giving up because of delay… i’m not sur fxtec will win enough money on the product to justify LTS.
    So i am thinking about cancelling to. I love that phone, but i no longer trust it’s future, and i already have a samsung Q1 ultra on my shelf. I don’t need another awesome but dead piece of tech.

    #38538
    devourer
    Raksura
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    For those like me, who have pre-ordered and paid on time i would like to ask Chen and all the team what will be the real benefits (besides the case and heasphones) that we will have. After all the price is still the same and we have been defending this team since the first day.

    I fail to see how pre-ordering would entitle anyone to more than what they bought. I may have come late to the party, but I am fairly certain that when I did pre-order, the only specified rewards were the case and the headphones. Was it at any point indicated that the price would see an increase at release? Are you actually upset that the phone is not pricier for other people?

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