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  • #10881
    alexmarzulli
    alexmarzulli
    Participant
    Topics: 1
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    Hi
    I tried to send an email but I got no answer
    I preordered the EU version, but on the Pre-Orders section in my profile it shows as

    F(x)tec PRO¹ Pre-order – USA

    Could you please fix this error? It would be pretty disappointing getting a phone I couldn’t use after a long wait…

    Thanks in advantage!

    #10885
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 7
    Replies: 203
    Thanked: 120 times

    Hope they can fix it easily.
    But more generally for others: Please note that the difference is the power plug only. The Pro¹ is one version all bands.
    So even if someone accidentally ordered the wrong variety, it would just require the use of a local charger or a conversion plug.

    #11009
    Wheeljack
    Wheeljack
    Participant
    Topics: 0
    Replies: 5
    Thanked: 3 times

    There’s a pre-orders section?

    #11011
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 7
    Replies: 203
    Thanked: 120 times

    There’s a pre-orders section?

    Click the account silhouette, and select pre-orders in the left band.

    (Note that the silhouette icon and “my account” leads to different places – a bit confusing…)

    1 user thanked author for this post.
    #11044
    SteffenWi
    SteffenWi
    Participant
    Topics: 1
    Replies: 1
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    I don’t quite understand why we can’t edit the pre-order thingi directly.

    As soon as they offer more layouts people will ask for that (editing the pre-order) anyway.

    #11070
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 7
    Replies: 203
    Thanked: 120 times

    I don’t quite understand why we can’t edit the pre-order thingi directly.

    As soon as they offer more layouts people will ask for that (editing the pre-order) anyway.

    Currently it is not a priority, as the only currently available option is the type of power plug, and so few are likely to want to change that, so they can fix that by hand if you mail them at [email protected]

    1 user thanked author for this post.
    #11184
    Waxberry
    Waxberry
    Keymaster
    Topics: 4
    Replies: 40
    Thanked: 100 times

    Thanks Eske!

    @alexmarzulli Yes indeed please can you send a message to [email protected] we will update your order accordingly. Many thanks!

    1 user thanked author for this post.
    #11287
    Wheeljack
    Wheeljack
    Participant
    Topics: 0
    Replies: 5
    Thanked: 3 times

    Click the account silhouette, and select pre-orders in the left band.

    OMG… that thing is blue on blue… this is first time I’ve seen that small icon below “Contact”
    Thanks a lot.

    1 user thanked author for this post.
    #11328
    EskeRahn
    EskeRahn
    Keymaster
    Topics: 7
    Replies: 203
    Thanked: 120 times

    OMG… that thing is blue on blue… this is first time I’ve seen that small icon below “Contact”

    Thanks a lot.

    On a PC browser it is in the top bar. I hope they find a better colour combination for the mobiles also, where it indeed currently is really hard to spot.

    #12571
    alexmarzulli
    alexmarzulli
    Participant
    Topics: 1
    Replies: 1
    Thanked: 0 times

    Thanks Eske!

    @alexmarzulli Yes indeed please can you send a message to [email protected] we will update your order accordingly. Many thanks!

    Just sent an e-mail your way.
    Thanks a lot!

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